New Bronto Software Solution Helps Retailers Drive Revenue with Highly Personal Remarketing


Zing Jao

Durham, NC – January 22, 2012 – Bronto Software today announced updates to its leading marketing platform for commerce that enable retailers to import past-purchase data from any e-commerce or order system and create relevant marketing campaigns that deliver more revenue and customer loyalty. The new functionality allows marketers to utilize prior order information, including the specific products purchased online or in-store, to inform customer analysis, segmentation, marketing and reports. Past-purchase data is integrated with the core functions of the Bronto Marketing Platform so marketers can quickly build segments and execute and track more effective campaigns.

“With Bronto’s order import solution, we target our customers by recency, frequency or value of purchases,” says Leonard Jacobs, COO of book publisher and seller, Shambhala Publications. “We also segment mailings based on book categories or specific authors that our customers have purchased. Email campaigns based on our past-purchase data greatly out-perform our non-segmented emailings.”

Going beyond the traditional email marketing practice of tracking email conversion data, Bronto’s new functionality allows marketers to easily import detailed information on all orders, whether from e-commerce platforms or in-store order systems. Marketers can either import order history into the Bronto platform using pre-built integrations with e-commerce platforms such as Magento, Demandware and ATG Web Commerce, or via JavaScript and API calls for importing order data from any other source.

“One of the best indicators of future purchases is your previous order data. With order data integrated into our marketing platform, retailers can segment customers based on product categories of purchased items or on value, for example, and create campaigns that speak to their spending and purchasing behaviors,” said Joe Colopy, CEO of Bronto Software. “This functionality creates new opportunities for automated messaging that converts customers into repeat buyers.”

Using order data, the Bronto Marketing Platform automatically calculates RFM (Recency, Frequency, Monetary Value) metrics that are used to identify customer segments such as high-value, frequent purchasers and lapsed purchasers. Marketers can also use Bronto’s segment builder to create groups of customers based on specific products purchased, enabling them to create smarter lifecycle marketing campaigns, such as VIP and loyalty programs and post-purchase series. Dynamic dashboards and reports allow marketers to track revenue for individual customers, view a customer’s purchase history, and attribute revenue to orders based on whether they came from email marketing or from other sources.

For more information about Bronto’s new order import functionality, please visit the product page at

About Bronto Software

Bronto Software provides a cloud-based marketing platform for retailers to drive revenue through their email, mobile and social campaigns. The platform is used by over 1000 organizations worldwide, including Party City, Armani Exchange, Timex, Samsonite and Gander Mountain. Bronto is listed as the leading self-service email marketing provider to the Internet Retailer Top 1000. Bronto is headquartered in Durham, NC with an office in London, UK. For more information, visit


XHTML: You can use these tags: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code class="" title="" data-url=""> <del datetime=""> <em> <i> <q cite=""> <s> <strike> <strong> <pre class="" title="" data-url=""> <span class="" title="" data-url="">