Guest: Stephanie Maassen, Senior CRM Manager, Balsam Hill Whether you’re a seasonal business or not, focusing on the customer experience is a key component of driving repeat and loyal customers….
Here are five strategies to help you break through the loyalty marketing noise, boost customer engagement and ultimately encourage retention.
Triggered messages are some of the most effective emails you can send, and they do a lot of the heavy lifting for you, too.
During the holidays, many companies see a spike in revenue and gain new customers in the process. Here’s a post-holiday game plan to keep them engaged and coming back in 2018.
In our latest Customer Success Video, Munchkin’s Laura Bradford explains how she uses Bronto to maximize engagement and drive revenue.
As much as you want them to, most customers won’t be with you for life. It’s time to start rethinking your loyalty game plan for the shorter term.
What makes customers loyal to your brand? Much of it depends on your ability to offer a relevant, frictionless and engaging experience.
While we hate to see them go, those dreaded unsubscribes can actually help you optimize your sending strategy and even trigger a boost in revenue.
For years, savvy businesses have been coming up with ways to keep existing customers engaged. Let’s look at a few of the best.
It’s becoming harder and more expensive to acquire new customers. See how a focus on customer-centric metrics and the future value of your customers can help drive your business.
With competition at an all-time high, consider a few of these effective strategies from our industry partners for an extra boost this holiday season.
Keeping the customer experience in mind at the holidays is critical. Here are a few ways to help make it even better during the busy shopping season.
Bronto Marketing Strategist David Taitelbaum shares his successful strategies for optimizing the most important campaigns of your email marketing program.
Transactional messages can do so much more than confirm an order or provide shipping details. Learn how to help them realize their full potential.
With the vast amount of data we’re now collecting from consumers, it only makes sense to use it to give them what they want and keep them coming back again and again.