Online reviews offer a very public space for customers to have their say about your brand, but you have to be prepared to take the good with the bad.
Content is the glue that ties the commerce experience together. See how to use it to add value beyond the products and services you sell.
Don’t doubt the power of mobile to drive revenue, but only if you offer shoppers a top-notch experience with your site. Be ready for the mobile buying revolution!
Give your shoppers the personalized experience they’re looking for and help them build a connection with your brand.
Tryzens reveals research about today’s modern consumers to help retailers better understand their needs and offer a more personalised shopping experience.
Email marketing was a real driving force behind many Black Friday sales. In 2016, how can you use the power of email to generate even more revenue?
By zeroing in on your customers and narrowing your product focus, you can direct your energy to what matters most, gaining repeat buyers and brand advocates in the process.
Today’s connected consumers expect a higher level of personalized service and relevant marketing. Why aren’t more retailers delivering?
Pizza chains are mastering the art of the “transactional touch.” See how retailers can use some of the same methods to improve the customer experience.
During NetSuite’s SuiteWorld, a panel of retail industry experts shared their advice on how to cope with the challenges of today’s multichannel world.
How well do you know your customers and their needs? If you don’t, it’s time to get acquainted. You can’t create the best user experience without them.
Based on their analysis, Custora shares strategic advice on how to achieve great customer acquisition and retention results in online fashion.
Whether you’re marketing to an individual consumer or a corporation’s decision-maker, you must speak to your customers and meet them where they shop.
Research by Bronto and Demandware provides insights and best practices from top retailers on how to optimize shopping cart abandonment marketing.
Email targeting based on the weather is an extremely underutilized strategy. See how you can use it to personalize your messages and reach more.